Data Protection Notice
GDPR & Data Protection
How TaitCloud collects, uses, shares and protects personal data under Indian DPDPA and GDPR-style principles where they apply.
Introduction
TaitCloud ("we", "our", "us") respects privacy and handles personal data carefully for customers, website visitors and account users.
This notice explains how we collect, use, store and protect personal data when you use taitcloud.xyz, store.taitcloud.xyz and related services.
Primary framework: Digital Personal Data Protection Act, 2023 (India) and other Indian law that applies to our business.
Where we process personal data of people in the European Economic Area (EEA), United Kingdom or Switzerland in connection with our services, we also apply GDPR-style principles described in this notice (lawful basis, purpose limitation, security and rights of access/erasure where applicable).
Data Controller
Controller: TaitCloud™ (Firmly known as AR Solution) Website: https://taitcloud.xyz Store: https://store.taitcloud.xyz Privacy contact: support@taitcloud.xyz General support: support@taitcloud.xyz · Help Center · support tickets
Personal Data We Collect
We may collect:
Account and identity data
- Name, email, phone (if provided), billing address, account credentials
Transaction data
- Orders, invoices, payment references and store history (card details are handled by payment processors; we do not store full card numbers)
Service and technical data
- IP addresses, server identifiers, logs, support ticket content and usage metadata needed to run hosting
Marketing and site data (where consented or allowed)
- Newsletter preferences, cookie / analytics data as described in Privacy Policy
We do not intentionally collect special-category data unless you choose to put it in a ticket or form.
How We Use Personal Data
We use personal data to
- Create and manage accounts and services
- Process payments and prevent fraud
- Provide support and deliver development work
- Secure the network (including TaitCloud Shield related operations)
- Meet legal, tax and accounting duties
- Send service notices and, where allowed, product updates
We do not sell personal data.
Lawful Bases (Where GDPR Applies)
Where GDPR or similar law applies, we rely on one or more of
- Contract - to deliver services you ordered
- Legitimate interests - security, fraud prevention, service improvement (balanced against your rights)
- Legal obligation - tax, accounting, regulatory requests
- Consent - optional marketing or non-essential cookies (you may withdraw consent)
Sharing & Processors
We may share data with
- Payment processors and banks
- Infrastructure and network providers needed to run services
- Email and ticketing tools
- Professional advisors and authorities when required by law
Processors act on our instructions under appropriate agreements. We require reasonable security and purpose limits.
International Transfers
Servers and support tooling may process data in India and other countries where our providers operate. Where GDPR-style transfer rules apply, we use appropriate safeguards such as contractual clauses or equivalent measures offered by the processor.
Retention
We keep personal data only as long as needed for the purposes above, including
- Active account and service life
- Legal retention for invoices and disputes
- Limited post-expiry service data windows described in Fair Usage Policy and product terms
When data is no longer needed, we delete or anonymize it where practicable.
Security
We use administrative, technical and organizational measures appropriate to the risk, including access controls, encryption in transit where applicable and operational hardening.
No method of transmission or storage is perfectly secure. Report suspected incidents to support@taitcloud.xyz or via Help Center.
Your Rights
Depending on applicable law (DPDPA / GDPR), you may have rights to
- Access a copy of personal data we hold about you
- Correct inaccurate data
- Request deletion (subject to legal retention)
- Restrict or object to certain processing
- Withdraw consent for optional processing
- Lodge a complaint with a supervisory authority where available
To exercise rights, email support@taitcloud.xyz or open a store ticket. We may need to verify identity before acting.
Children
Our services are aimed at adults and businesses. We do not knowingly collect personal data from children under 18. If you believe a minor’s data was submitted, contact support@taitcloud.xyz so we can delete it where required.
Cookies & Analytics
We use necessary cookies to run the site and store and may use analytics or preference cookies as described in Privacy Policy. You can control non-essential cookies through your browser and any consent tools we provide.
Updates to This Notice
We may update this GDPR / privacy notice from time to time. The “Last updated” date at the top of the page will change when we do. Continued use of the services after an update means you acknowledge the revised notice, except where consent is required by law.
Contact
Privacy questions and data-rights requests
Entity: TaitCloud™ (Firmly known as AR Solution)
Jurisdiction: India
Contact
Privacy or data-rights request?
Email support@taitcloud.xyz or open a support ticket. See also the full Privacy Policy.
Prices are shown in INR and are shown in INR. Amounts are converted from our base rates and are subject to change without prior notice. Features, plans and availability may vary and are not guaranteed in all regions or for all workloads.
Taitcloud provides web hosting and domain services only. We do not offer legal, financial or professional advice. Use of our services is governed by our Terms of Service, Privacy Policy and Refund Policy.
The 30-day money-back guarantee applies only to eligible plans and excludes domain registrations, add-ons and renewals. Refunds are processed in line with our Refund Policy.
Uptime and performance figures are estimates based on typical usage and may vary with configuration, traffic and third-party factors. Some features may require a paid plan or additional setup.