Q. What is Shared Hosting® +
A shared web hosting service is where many websites reside on one web server. This is the most economical option for hosting as the overall cost of server maintenance is spread over many customers.
Q. What is WordPress? +
WordPress is a free and open-source CMS written in PHP paired with a MySQL or MariaDB database. It powers over 40% of all websites worldwide.
Q. How can I build my website? +
Use the SitePad drag-and-drop builder, install WordPress via Softaculous in one click, or upload your own HTML/CSS/PHP code via File Manager or FTP.
Q. Is SSH access available? +
Yes, SSH (Terminal) access is available. Contact our support team after purchasing a plan to get it enabled for your account.
Q. What is Softaculous and How Do I Use It? +
Softaculous is a one-click application installer for 400+ apps. Log into cPanel > Softaculous Apps Installer, choose an application and hit Install.
Q. How to move a WordPress site to TaitCloud? +
Use the "All-in-One WP Migration" plugin. Export your site, install WordPress on TaitCloud, then import the backup. We also offer free migration assistance.
Q. Do You Offer Free SSL? +
Yes, a free SSL Certificate is included with every plan and activated automatically on your domain.
Q. Do You Provide NVMe SSD Hosting® +
Yes, all plans use NVMe SSD storage — significantly faster than standard SSD, giving your site quicker load times and better database performance.
Q. What is Web Hosting® Why do I need it? +
Web hosting lets your website run on the Internet 24/7. Without it your site cannot be visible online. Hosting companies provide server storage space for your site.
Q. What are the different types of Hosting® +
- Shared — Affordable, best for new sites.
- VPS — Dedicated resources, faster and scalable.
- Dedicated — Entire server for you.
- Cloud — Multiple servers, high performance.
- Reseller — Sell hosting to others.
- WordPress — Optimised for WordPress sites.
Q. What billing periods do you offer? +
Monthly, Quarterly, Semi-Annually, Annually, Biennially, and Triennially — depending on the hosting service you choose.
Q. How long does account setup take? +
Your account is set up instantly after payment. You will receive a welcome email with all details within minutes of completing your order.
Q. Is there a Lifetime same renewal price? +
Yes. However, if a coupon code or discount was used at signup, the lifetime renewal price guarantee does not apply.
Q. Need more advanced Hosting® +
You can upgrade to Cloud Hosting, VPS Hosting or a Dedicated Server at any time if your site outgrows shared hosting resources.
Q. Best hosting for WordPress? +
TaitCloud hosting is fully optimised for WordPress with LiteSpeed servers, one-click install via Softaculous, free SSL, and strong security out of the box.
Q. Shared vs VPS Hosting — what's the difference? +
Shared hosting means you share server resources with others. VPS gives you dedicated resources, better uptime and more control as your site grows.
Q. What is SitePad? +
SitePad is a drag-and-drop website builder with 769+ professional themes and 40+ widgets including sliders, galleries, contact forms, maps and more.
Q. What is Imunify360? +
Imunify360 is an advanced security solution with a Linux malware scanner, antivirus, Web Application Firewall and Intrusion Detection System all in one.
Q. Why choose TaitCloud? +
Every plan includes NVMe SSD, LiteSpeed servers, cPanel, free SSL, Imunify360 security, Softaculous 1-click installer and 24/7 support at a competitive price.
Q. Can I install WordPress in One Click? +
Yes, using the Softaculous Apps Installer in cPanel on every plan. It also supports OpenCart, Magento, PrestaShop, Joomla, Drupal and 400+ other apps.
Q. Will services activate immediately after ordering? +
Yes. All orders are activated instantly once payment is cleared. You will receive a welcome email within minutes of your purchase.
Q. Is Softaculous or WordPress Installer Available? +
Yes. Softaculous, WordPress Installer, OpenCart, Magento, Joomla, Drupal and many more are all accessible directly from your cPanel on every plan.
Q. Is Webmail, phpMyAdmin, File Manager Available? +
Yes. phpMyAdmin, Databases, File Manager, DNS Editor, Webmail, FTP Manager and multiple PHP versions (7.x, 8.0, 8.1, 8.2) are all available in cPanel.
Q. Which payment methods do you accept? +
Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking, UPI, Wallets (Paytm, PhonePe, Google Pay), Stripe, PayPal and many more.
Q. Which hosting is best for me? +
New site? Start with shared. Growing business? Try Developer or Enterprise. High-traffic site? Go VPS. Contact us and we will help you pick the right plan.
Q. Do you provide FREE WordPress Migration? +
Yes, free WordPress migration from any hosting provider. After purchasing, contact support via Live Chat, Ticket or Email and we will handle it for you.
Q. Why do I need a domain name? +
A domain is your website's address (e.g. yoursite.com). It is essential for your online presence. Register one easily through our Domain Search tool.
Q. Will a subdomain help to improve SEO? +
It depends on how you use it. SEO experts sometimes use subdomains for specific content categories to improve site structure and keyword relevance.
Q. What is the inode limit for each plan? +
- Student: 250,000 inodes
- Developer: 270,000 inodes
- Enterprise: 300,000 inodes
Q. Why WordPress? +
WordPress is easy to manage — no coding needed. Create blogs, shops, portfolios and more using thousands of free themes and plugins.
Q. How do I get started with Shared Hosting® +
Choose a plan, complete your purchase, and your account activates instantly. Log in to cPanel, install WordPress via Softaculous in one click, and you are live.
Q. What are the benefits of Shared Hosting® +
Affordable, fully managed hosting with free SSL, SitePad website builder, Softaculous 1-click installer, NVMe SSD storage and 24/7 support on every plan.
Q. Is there a money-back guarantee? +
Yes, a 30-day money-back guarantee applies to eligible plans. Domain registrations, add-ons and renewals are excluded per our Refund Policy.